Shipping and Returns

At Nana’s Green Tea, we take pride in offering high-quality products and exceptional customer care. If you’re not completely satisfied with your purchase, we’re here to help. For unopened products, contact us within 14 days of receiving your order to request a refund. While we are unable to accept returns of opened products, we will gladly assist if there are quality issues. Your happiness is our priority. For further assistance, please reach out to us at hello@shopnanasgreentea.com.